★ shipping may be delayed due to covid-19. INTERNATIONAL SHIPPING AVAILABLE.★

RETURNS & REFUNDS POLICY

We are currently NOT able to offer refunds, returns or exchanges. All of our sales are final. By purchasing an item from our store you therefore understand that we do NOT offer returns or exchanges. 

We also cannot replace an order, if it gets lost or stolen after it has been shipped. We therefore highly encourage you to double check your mailing address and if you are ordering from outside of Europe, to upgrade to international tracked shipping. 


We aim to provide the best customer service and make our customers feel good for shopping sustainably and ethically. If you’ve had any issues with your order, please e-mail us at hello@conscioustee.co.uk, and we’ll help you as best as we can.